What is
Quality Contact
It is a Software as a Services (Saas) that optimizes the monitoring of your customers' experience at each point of contact.
Thanks to Survey-OK we reach the heart of your customers by measuring their experience in real time, automating key processes without losing the point of human contact when they require it to earn their loyalty and transform them into genuine promoters of your brand.
Listening to your customers is key
The only way to improve your customer experience starts by measuring it.
Knowing their levels of satisfaction with your company, your products and/or services will have a positive impact on the core of your business.
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With Survey-Ok measure the satisfaction of your customers in real time.
Never before has it been easier to do so and today more than ever people want much more personalized experiences regardless of the channel they use to interact with your brand.